Refund Policy

At Stubbs & Wootton, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we are here to help.

Returns & Exchanges
We accept returns and exchanges within 14 days of delivery. To be eligible for a return, items must be unused, in their original condition, and with all tags attached.

How to Initiate a Return
To start a return, please contact our customer service team. Once your return is approved, you will receive instructions on how to proceed.

Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days.

Exchanges
If you wish to exchange an item, please indicate this when contacting customer service. Exchanges are subject to availability.

Non-Returnable Items
Certain items cannot be returned, including gift cards and personalized products.

Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance.

For any further questions regarding our refund policy, please reach out to our customer service team.